Every fee, published. Nothing you find out about in month three.
Based on our Terms & Conditions — the same numbers whether you're on the phone with us or reading this at midnight.
Full management, or just the bit you actually need.
Not every landlord wants the same thing. Some want everything handled. Some just want a tenant found properly, then they'll take it from there. Some are already self-managing and just want a second, professional set of eyes on the property a few times a year. Bistab does all three — you're not locked into full management to work with us.
Everything, handled
Tenant sourcing, rent collection, routine inspections, maintenance coordination, compliance, and monthly owner statements.
5.99–4.99% + GST
We find the tenant, you take it from there
Marketing, viewings, screening, and the tenancy agreement — then the ongoing tenancy is yours to manage.
1 week's rent + GST
You self-manage, we do the inspections
A photo report every visit — and a full damage assessment if we've done every inspection for that tenancy.
$50 + GST per visit
Charged as a percentage of rent collected — and it steps down as your portfolio grows.
- Full ongoing management
- Rent collection, held separately from Bistab's own funds
- Routine inspections & reports
- Monthly owner statements
- Everything in the first tier
- Priority maintenance scheduling
- Consolidated portfolio reporting
- Everything in the earlier tiers
- A single point of contact across the portfolio
- Preferential rate for scale
The only other line items you'll see under full management.
Letting fee
Charged once, when a new tenancy begins — covers marketing, accompanied viewings, applicant screening, and drafting the tenancy agreement. Advertising cost is passed on separately, below.
Advertising
We only ever advertise on TradeMe and realestate.co.nz — both passed through at cost, exactly what we're charged, no markup.
Tenancy Tribunal application fee
If a dispute ever needs to go to the Tribunal, the application fee is passed through at cost — and it's recoverable from the other party if your application succeeds.
Tenancy Tribunal representation
If you'd like us to actually prepare your case and represent you at the hearing, rather than attending yourself, that's a separate fee on top of the Tribunal's own application fee above.
Maintenance & trades
We never add a coordination markup on routine or reactive repairs — a common charge elsewhere is 5–15% on top of the tradesperson's invoice. You pay exactly what the tradesperson charges. You're also welcome to arrange your own trades for anything non-urgent if you'd rather use someone you already trust.
Major works
Larger, non-routine projects — meth decontamination, insurance-claim repairs, renovations, or anything requiring council consent — sit outside standard maintenance coordination. These are quoted and agreed with you separately before any work begins.
That's the complete fee structure for full management. No statement fees, no admin fees stacked on top — full detail is set out in our Management Authority and Terms & Conditions, provided before you sign anything.
If you don't want full management.
Letting Only
We handle marketing, accompanied viewings, applicant screening, credit and reference checks, and drafting the tenancy agreement. Once your tenant is in, the ongoing tenancy — rent collection, inspections, maintenance — is yours to manage.
1 week's rent + GST
One-off, per tenancy placed. Advertising cost passed on to you separately, at cost.
Inspections Only
For landlords self-managing everything else. Standard visits are photos plus a written report. If we've carried out every inspection for that tenancy from the start, the report goes further and points out areas of damage or change against that history.
$50 + GST per inspection
Free within South Auckland (Papatoetoe to Drury). $20 + GST travel charge outside that zone.
Curious what your property could be earning?
A free rental appraisal gives you the real figure, not a range.